Select Audi Q5 and A7 PHEV models are being recalled over a supplier battery issue that could cause overheating and a potential fire.
Plus-in hybrids have quickly become popular entities across the globe for a few very good reasons – these partially-electric models can be driven for short distances on EV power alone, charged like a traditional BEV, but also feature gas engines for longer drives as well. Though the American market isn’t quite as ripe with PHEVs as Europe’s is, Audi does offer a few of them, including the Q5 and A7, to name just a couple. However, owners of select Audi Q5 and A7 PHEVs should be aware of a new recall that was recently issued due to the potential of a fire risk.
Audi is recalling select examples of the 2022-2023 Audi Q5 PHEV and 2022 A7 PHEV due to the possibility that the high-voltage battery in those models may overheat, which increases the risk of a fire. This problem affects 4,616 specific models, consisting of 2022-2023 Audi Q5 PHEV crossovers built between August 10, 2021 and December 10, 2022, as well as 2022 A7 PHEVs produced between July 2, 2021 and May 4, 2022.
Though the root cause of this issue has yet to be determined, Audi notes that certain manufacturing deviations may have occurred at the supplier of the PHEV’s battery modules, which in this case is Samsung SDI. Audi originally learned of this potential issue back in November 2023, when four non-U.S. market vehicles experienced thermal events stemming from the high-voltage battery. From there, it began conducting field tests to determine if this problem was more widespread, and ultimately discovered that a few thousand are indeed potentially affected.
For now, at least, Audi isn’t aware of any customers that have experienced fires, injuries, or crashes as a result of this defect, but it’s still asking owners of impacted models not to charge them until the battery can be replaced, unless online data is available. In the meantime, dealers will install advanced diagnostic software as the final remedy, which is anticipated to be available in the second quarter of 2025 and is capable of detecting potential issues with the battery and alerting owners if that’s the case. Volkswagen will also monitor available online vehicle data and contact owners as necessary.
Owners of affected Audi Q5 and A7 PHEVs may contact Volkswagen Audi customer service at 1-800-253-2834, referencing recall number 93AA, or they can also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov for more information.
Photos: Audi
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